PRIVACY POLICY

Cal-Comp Automation and Industrial 4.0 Service (Thailand)
Effective Date: August 18th, 2021

COMPANY PRIVACY NOTICE SCOPE

Cal-Comp Automation and Industrial 4.0 Service ("CCAU," "we," "us," "our," or the "Company") is committed to protecting the privacy of individuals who visit our websites ("Visitors"). This Privacy Policy applies to our products, which includes automated guided vehicles (AGVs), autonomous mobile robots (AMRs), intelligent machinery, robotic applications, industrial IoT solutions (collectively, "Products") and our websites ("Websites"). This Privacy Policy describes how the Company collects, uses, shares and secures the personal information you provide. It also describes your choices regarding use, access and correction of your personal information.

COLLECTION

Information Provided by You

While you interact as a Visitor or use of our Products and Websites, we may ask, or you may volunteer certain personal information, as follows:

  • Contact information, such as name, email address, mailing address, or phone number;
  • Demographic information, such as age, gender and zip code;
  • Information about your business, such as company name, industry, job title;
  • Survey responses if you choose to participate in one of our surveys.

Information We Acquire from Others – Data Supplementation

We may receive information about you from other sources, including third parties. We may use and combine this information with other personal information that we have collected from you.

Examples of the types of information that may be obtained from third parties or public sources include:

  • Information acquired through Google Analytics or similar services.

Passive Collection

While you visit or use our Websites or Products, certain information about you, including but not limited to personal information, may be collected automatically. This information may include browser type, timestamp, IP address, device identifier, and referrer/requested URL pages.

Tracking Technologies

We and our partners use cookies or similar technologies to analyze trends, administer the websites, track users' movements around the websites, and to gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our websites or service.

USE

We use the information we collect from you for several purposes including:

  • To communicate with you about your current offerings and services;
  • To respond to customer service requests or respond to your questions and concerns;
  • For direct marketing purposes, to inform you about relevant Products and services, including send you a catalog, a newsletter, or other marketing communications;
  • To improve our Websites and Products;
  • To conduct research and analysis on the usage of our Websites and Products to optimize resources and their management;
  • For lead generation purposes;
  • For advertising purposes, in order to provide personalized experiences and offers based upon your interests and provide you localized content.

SHARING

Sharing with Third Parties other than Service Providers

We may share your information with third-party business partners, for instance, for the purpose of enhancing our products and services or so that they can market their products or services to you. If you do not want us to share your personal information with these companies, contact us at emilyc@calcomp.com.tw.

Sharing with Service Providers

We may share your information with third parties who provide services on our behalf to help with our business activities. These companies are authorized to use your personal information only as necessary to provide these services to us.

These services may include:

  • Providing customer service
  • Sending marketing communications
  • Conducting research and analysis

We may share your information we collect to countries other than the country in which the information was originally collected. We will take all steps reasonably necessary to ensure that your information is treated securely and in accordance with this Privacy Policy and applicable law.

LINKS TO OTHER SITE/SERVICES

Our Products contains links to other websites or services owned or operated by other companies. If you choose to visit any linked websites or use any linked services, we encourage you to review their privacy statements carefully, as they may differ from ours. We do not exercise control over third party websites and we are not responsible for their content or privacy practices.

LEGAL NOTICE

In certain situations, the Company may be required to disclose personal data in response to lawful requests by public authorities, including meeting national security or law enforcement requirements.

We may also disclose your personal information as required by law, such as to comply with a subpoena or other legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. If the Company is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website, of any change in ownership, uses of your personal information, and choices you may have regarding your personal information. We may also disclose your personal information to any other third party with your prior consent.

SECURITY

The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received. We may encrypt our services by using a secure protocol. If you have any questions about the security of your personal information, you can contact us at emilyc@calcomp.com.tw.

CHANGE TO THIS PRIVACY POLICY

We reserve the right to change our Privacy Policy from time to time, and we may update this Privacy Policy to reflect changes to our information practices. We encourage you to periodically review this privacy policy for the latest information on our privacy practices.

CONTACT INFORMATION

191/77 18th Floor CTI Tower
Ratchadapisek Road
Klongtoey, Klongtoey
Bangkok 10110
Thailand

TEL: +66 2261-5033-37 Ext.25663
FAX: +66 34-849359
emilyc@calcomp.com.tw